We’re seeking a Business Communication Expert with a keen interest in fashion to engage with international clients. This role involves assessing incoming leads, understanding client needs, and providing tailored advice on fashion projects. It’s a non-target-based position with a focus on effective communication and collaboration.
Responsibilities:
- Review incoming leads based on predefined criteria.
- Engage with leads through various communication channels to assess interest and suitability.
- Discuss and document detailed requirements for fashion apparel projects.
- Serve as the primary point of contact for leads, maintaining open communication.
- Coordinate with sales and design teams to ensure client requirements are met.
- Provide insights on fashion trends, materials, and design options to potential clients.
- Educate leads on the production process and timelines.
- Conduct follow-ups to keep leads engaged and informed.
- Document interactions accurately in the CRM system.
- Collect and analyze feedback to improve processes.
- Collaborate closely with sales and design teams.
Requirements
- Bachelor’s Degree in Fashion Designing.
- Fresher are encouraged to apply
- Strong passion for fashion and a good understanding of current trends, styles, and brands.
- Excellent communication skills, both verbal and written, with the ability to engage and persuade customers effectively.
- Proactive and results-oriented mindset.
- Ability to work independently and as part of a team in a fast-paced environment
Timings: Night shift (between 5pm – 5am)